Storage FAQs

Help! I deleted my files accidentally! What can I do?

  • Your home directory contains a hidden directory .snapshot which is not visible even with ls -a. Change into that directory to find timestamped versions of your home directory. Snapshots are created once per day.
  • For GPFS Research Project (leased) storage, the directory is /gpfs/gpfs0/project/.snapshots. For non-GPFS Research Project storage, the directory is /project/.snapshot.
  • Neither Research Standard (leased) nor Rivanna scratch storage is backed up in any way.

Why should I lease storage?

Leasing storage from Research Computing means that you do not have to run your own data server or backup system. You can lease storage for lab data without using any of the Research Computing computational resources, or you can lease storage for use with our computing facilities.

What are my options for leased storage?

Research Computing offers two tiers of leased storage, Research Standard and Research Project. Please see our storage page for details.

Where can I learn more about the Globus file transfer tools?

Globus maintains a well documented FAQ webpage that answers common questions related to security, file transfer and sharing, Globus endpoints and the command line interface (CLI) tools.

I keep getting a ‘Permission Denied’ error when trying to transfer my files through Globus. What can I do?

If you are certain that you have write permissions in the target directory and read permissions in the origin directory, you may be experiencing a common error with hidden files such as .AppleDouble or Thumb.db. You can resolve this issue by opening the Transfer and Timer Options menu at the center of the Globus screen (between the two blue “Start” buttons). Then check the box for Skip files on source with errors to tell Globus to ignore files that trigger a ‘file not found’ or ‘permission denied’ error.